Shipping delays due to West Coast Severe Weather

We are seeing a lot of our shipments and orders going to West Coast Canada being affected by the recent severe weather situation. We are told that Canada Post are experiencing huge backlog to processing their orders as well as roads/highways leading in and surrounding areas are impacted that causes delays in trucks and shipments going into the West Coast area. 

We too are experiencing delays from receiving shipments from Vancouver ports and to this we ask all our west coast customers to be safe and be patient. 

Our new shipping company deliveries our shipments directly to your local Canada Post center which means you won't see your Canada Post tracking update until maybe the last few days of the order's journey. 

If you haven't received an update to your tracking info for more than 30 days than the last update, please contact us at customerservice@pandahobby.ca

Ref: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/service-alerts.page